However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. The employees were pleasant and exceptional. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. Such poor service, not what I thought fitting for The Grand! more. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km In 1926, it was one of the first hotels in the UK to install central heating. There really was nothing good about our stay. Number of rooms: 132. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. Private bathroom See more questions & answers about this hotel from the Tripadvisor community. Problem with hot water tap and could only get one channel on TV. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. The hotel is 1.6 miles to the pleasure Paignton Pier. Couldnt fault the bar area and bar staff, nice and relaxing. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. We sometimes show external review scores from other well-known travel websites. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Recently back from a five day break in the Grand Hotel, in Torquay. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant 1881, which serves British cuisine and is open for breakfast, lunch, and dinner. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. At which point a man carrying a tray with sandwichs on walked into the bar. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. There are similar hotels available. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . No reviews found. An English breakfast is available daily at the business hotel. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Send me emails with travel deals, special offers, and other information. In the evening, guests are welcome to wind down in the lounge bar. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Contactless check-in and contactless check-out are available. Specify exactly what sort of room you want when you book! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They may be in Torquay or nearby. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. Contactless check-in and contactless check-out are available. You can book a shuttle, once your reservation is complete. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. No management or staff taking responsibility for the poor or lack of service. This is a room with 2 single beds. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Tea/Coffee maker The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. A space to completely relax and make the most of your stay. The window didnt close properly or lock. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. Room was OK but nothing special. The serving staff were very polite and professional. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. Lovely views from the bar area as well. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Electric kettle Just a short drive from Paignton, The Grand Hotel Torquay is located in Torquay and is moments from Torquay Railway Station. This property advises that enhanced cleaning and guest safety measures are currently in place. Property is on the beach or right next to it. Are any cleaning services offered at The Grand Hotel? Is parking offered on site at The Grand Hotel? The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. THE GRAND HOTEL (Torquay, Devon) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,743 reviews #61 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map The onsite restaurant, Restaurant 1881, features British cuisine. Are any cleaning services offered at The Grand Hotel? We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Check-out time is 11 AM. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. The Grand Hotel places you in the center of Torquay, within just a 15-minute stroll of Riviera International Conference Centre and Princess Theatre. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Pets allowed on request. bersetzung im Kontext von erwartet Sie das preisgekrnte" in Deutsch-Englisch von Reverso Context: Darber hinaus erwartet Sie das preisgekrnte Restaurant El Andn. Contributions should be travel related. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites, Recently back from a five day break in the Grand Hotel, in Torquay. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. Fancy receiving the latest offers to your inbox? We took our seats at a table, near to the central bar, and the two staff were busy briefly. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Yes, dogs are welcome. Create memories that will last a lifetime at The Grand Hotel, Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. There really was nothing good about our stay. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Contactless check-in and check-out are available. Check your booking confirmation email to find your booking number and PIN. All clean, good staff and location. This property is managed by a professional host.